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Case Study on Contract Staffing
2015/9/21

PROJECT TARGET


      A Fortune 500 company needs to

•recruit 200+ positions
•covering HR, Financial, Admin, Technical functions
•across China’s major first and second-tier cities 



INTRODUCTION


A Top 500 fortune, NYSE listed company with their global finance shared services located in Shanghai with more than 10 different business units across China needed more than 200+ HR, finance and technical professionals to support their regional business across Asia Pacific.


The placement of these 200 staff spans across major cities like Shanghai, Beijing, Dalian, Chengdu and also other second-tier cities. 



THE CHALLENGE 


       A diverse range of job type positions  


           

  • No headcount

        The client had an immediate business need to hire the 200 staff, however, the headquarters did not have the budget for this permanent headcount.


  • Short lead time

        Hiring needs to be completed in a short period of time for each and every position released.   On average, each position needs to be filled within 35 days after the requisition is issued.


  • Only 6 months for some positions duration

     With a shorter forecast on various businesses, the staffing needs for each position has been reduced. This means that  for some of the positions to be hired. The staff is only required based on the duration of the project. In some cases, he project might only be 6-months.


  • No internal HR to support 

           The SSC is set up by business unit and lack of HR management experiences. It is run by business line, all members’ daily operation, HR management should be managed by outside resources.


    Contract staff  requirements

              All of these workers work in the WOFE need good English background, foreign company working style .


  • Need to manage contract staff OT administration frequent

     As a share service Center for many countries, the team need to support many other countries business team with            different working cycle.


          Recruitment face big difficulties




THE SOLUTION

        

        • Strong specialist contract outsourcing abilities

            TS known Specialist Contract Outsourcing (SCO) abilities, the client engaged Talent-Spot and decided to use TS to  resolve their staffing needs.  


        • End-to-end solution

        The solution starts from the recruitment process to the on-boarding process and all the end till the staff’s out-going process. This was an end to end solution whereby the staff was completely outsourced.


  Different contract staffing duration

            The contract staffing duration ranges from 6 months till 18 months.


  • Flexibility to convert to client’s staff

           There was also a flexibility whereby the contract staff had the option of converting to become the client’s staff after a period of excellent performance.


  • Strong HR support from TS  to client BU


  • Resources framework


           


THE RESULT 


 • The employment risks and liability were reduced and outsourced


 • The budget is under control


 • TS Back Office makes all jobs moving forward smoothly always


 • Filled the positions within target days

            The average time to fill was within 40 days, well above the 45 day target


 • Well support client’s rapid business growth

         The contract staffing arrangement allowed the client to better support the rapid business growth with high scalability to cater for their future business needs (i.e. to increase headcount when there is a surge in  demand or to reduce headcount when there is a dip in demand)


 • One contact window to improve the efficiency

          During the entire process, the client had only 1 contact point and window for each of their business units and shared service centers. This improved the work load efficiency of the client.

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